At Dialworx we offer a platform of inbound and outbound contact centre services that facilitate interaction with your customers. Additional media such as SMS, e-mail, fax and letters can be accommodated.

 


  • Enquiries
  • Campaign response handling
  • Order taking and fulfillment
  • Overflow call management
  • Event invitations, registrations and RSVP
  • Message taking
  • Reservations


  • Customer acquisition
  • Customer retention
  • Sales Promotions
  • Service, sales and project follow up
  • Customer and market research
  • Data verification
  • Fund raising
  • Event/seminar invitation
  • Event promotion

 


  • Data capturing
  • Online and paper based surveys