Dialworx is an outsource contact centre company.

Our main focus lies in offering flexible and customised inbound and outbound solutions.

Our goal is to deliver high quality services on a timely basis. The project management process of Dialworx will ensure that the entire project is managed from the planning phase through to final execution.


At Dialworx we strive to:

  • place our clients at the centre of our focus,
  • enhance communication as a two-way process,
  • serve within a global market, and
  • exceed client expectations.

Our mission is to offer a platform for contact activities between clients and their respective markets and our main focus lies in offering highly flexible and customisable outbound, as well as inbound contact centre solutions. At Dialworx we understand that flexibility is important to ensure that clients’ needs are being catered for at all times. By making use of the latest technology and with a team of experienced professionals, Dialworx will be able to offer highly customised solutions.

Our vision is to become the service provider of choice when companies are seeking a contact centre that offers customised services to the South African and international markets.