Typical projects included:
- event promotion & RSVP, and
- inbound telephonic enquiries.
The founders of
Dialworx initially studied together and
found they had similar passions which
led to them engaging in various business
opportunities. The passion for contact
centre started when Chris Visser, one of
the founders outsourced contact centre work to larger contact centres. The work
was completed but objectives never fully
met which led to post-purchase
dissonance. Chris believes that the
telephonic medium is a flexible tool
which can be customised and applied
creatively to meet client objectives.
At Dialworx we implement responsible
contact centre projects meaning we will,
together with the client, strive to meet
project objectives and if it means going
back to the drawing board, WE WILL!